PM Pediatric Care

PM Pediatric Care

Bilingual Front Desk Associate (Per-diem- Hire date 9/1/2026) District Heights, MD & Columbia, Heights, DC

Maryland - District Heights

Sponsorship not specified$17k-$28kDetected 8 days ago
ReactComplianceCustomer SupportHIPAAPatient CareLeadershipCommunicationCritical ThinkingTime ManagementMicrosoft Office

About the role

  • It's fun to work in a company where people truly BELIEVE in what they're doing!
  • We're committed to bringing passion and customer focus to the business.
  • Summary The Bilingual -Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience.

Responsibilities

  • Supports patient care quality initiatives as directed
  • Collaborates and communicates with site leadership to facilitate management of complex patient issues
  • Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
  • Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
  • Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
  • Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines

Requirements

  • Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.
  • Superior situational awareness and ability to successfully react to urgent situations
  • Socially perceptive and ability to relate to children and how they interact with their families

Nice to have

  • Prior Front Desk, concierge, customer service or other hospitality experience preferred.

Compensation

  • The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role.
  • We look at compensation for each individual and based on experience and qualifications.

Benefits

  • Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
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This listing is sourced directly from PM Pediatric Care's careers page and normalized into a canonical job model.