Ylopo
Strategic Client Success Manager
US Remote · Staff+
Sponsorship not specified$70k-$80kDetected 1 day ago
Project ManagementSalesforceLead GenerationCustomer SuccessLeadershipMentoring
About the role
- We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients.
- To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy Ylopo reserves the right to change or modify job duties and assignments at any time.
- The above job description is not all encompassing.
Responsibilities
- Provide support throughout the client's lifecycle, ensuring that the clients' and Ylopo's achievements are met through adoption, growth, and continued subscription
- Understand the client's full business model, developing a rapport across their internal team(s) to uncover business pain points and map Ylopo solutions to solve those challenges
- Drive incremental business growth through client advocacy and referenceable initiatives
- Proven track record of demonstrated ability to drive client retention, adoption, and advocacy
- Excellent organizational and project management skills to manage multiple priorities and effectively motivate clients to align on execution
- guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
- team building events, team lunches/ happy hours, and other company wide events
Requirements
- 5+ years of customer success management experience
- 5+ years of experience within SaaS and enterprise software
- Some small amount of long-distance travel may be required for training, company summits, or client events.
Nice to have
- paid monthly parking (if applicable)
- and an extremely nice, supportive group of people as your co-workers.
- Experience with Salesforce preferred
- Undergraduate degree highly preferred
- Understanding of real estate and the real estate profession a plus, but not necessary
Compensation
- Base: $70,000 - $80,000
- Bonus: 25% of base salary OTE
Benefits
- Medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.
- www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy
- Grow usage and adoption of the Ylopo product suite through proactive engagement, education, strategic touchpoints, and effective planning
- a supportive, caring environment dedicated to continuous learning and growth.
- We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Company info
- Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
- Why work for Ylopo?
- At Ylopo we offer team members:
- a commitment to personal development,
- Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country.
- We are seeking an outgoing, tech savvy individual to join our growing team.
- excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
- In this role, you'll act as a trusted advisor, helping our most invested partners drive results, scale performance, and realize long-term value with Ylopo.
- You'll collaborate cross-functionally, consult on growth opportunities, and proactively manage both retention and adoption efforts.
- This is a high-impact role for a strategic thinker who thrives on building relationships, solving complex challenges, and delivering measurable outcomes.
This listing is sourced directly from Ylopo's careers page and normalized into a canonical job model.