Freshworks
Lead - Vendor Management
San Mateo, CA, United States · Senior
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About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Support internal stakeholders and suppliers on a smooth onboarding process.
- Contract Support & Value Optimization
- Manage the operations of contract routing
- Providing support for internal business stakeholder engagement with the procurement team
- Ensure all active vendors maintain up-to-date documentation, including insurance certificates, NDAs, diversity certifications, and compliance records.
- Design and implement supplier scorecards to track delivery performance, quality, and cost competitiveness.
- Perform continuous risk assessments on the supplier base, identifying potential vulnerabilities (financial, geographical, operational, or geopolitical).
- We're committed to building a workplace that reflects the diverse world we serve.
- Let's building something refreshing together.
Compensation
- The annual base salary range for this position is $105,000 - $130,000 Base Salary.
Benefits
- Develop and maintain contingency plans (dual-sourcing strategies, safety stock targets) for critical suppliers to ensure business continuity.
- At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.
Company info
- If this sounds like a journey you want to be part of, we'd love to meet you.
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.