vrl

Guest Experience Lead

Greenacres, Washington · Contract

Sponsorship not specified$22k-$25kDetected 10 days ago

LeadershipCommunicationCollaboration

About the role

Foster a volunteer culture that is engaging, empowering and connected to the ABCD Discipleship Pathway.
Oversee the full guest experience from parking lot to departure, ensuring first-time guests are identified, welcomed, and connected to next steps.
Coordinate communication and collaboration between Guest Experience, Campus Pastor, Security, Facilities, Café, and ministry teams.

MY ONE THING Develop leaders, systems, and volunteer teams that shape first impressions, ensuring every person who enters VRL feels welcomed, cared for, and connected, creating a culture of hospitality that reflects Christ's love.
Recruit, develop, and coach volunteers who can effectively lead Guest Experience ministries, multiply leadership, and build healthy volunteer teams.
Create and maintain welcoming environments, clear signage, and effective guest-facing processes.
Develop systems, processes, and checklists that ensure consistent ministry execution.
Anticipate challenges and proactively implement solutions.
Provide leadership, support, and operational excellence for Greeters, Ushers, Café, Communion, Parking & Signage, Lobby & Guest Environments, and First-Time Guest Experience
Create a Relational Culture
PRIMARY RESPONSIBILTIES The primary responsibilities of the Guest Experience Lead include, but are not limited to the following:
Maintain growing relationship with Jesus
Build all relationships like Jesus, graciously, directly, & lovingly

Experience leading volunteers required.
HS Diploma plus experience, or education relating to field of expertise.
At VRL we make disciples who make disciple-makers for Jesus.
As VRL staff you are a critical part of that process.
Your job will be tied to the values that help us to become and make disciples of

Attend VRL church services on a regular basis
Have attended a DNA class/The Journey and signed a membership agreement
Be in full alignment with VRL's mission, vision, beliefs, and culture.
Be in a Life Group on a regular basis
Committed to regular giving of income to God through VRL
Abiding in Christ and continuing to grow toward Christlikeness and spiritual maturity.
Must be able to work a flexible schedule as there are seasons of irregular work hours based on various church activities.
Attend monthly All Staff meeting and participate in department meetings or other meetings when requested to do so.
Benefits at Valley Real Life
Comprehensive and affordable healthcare plans, including medical, dental, and vision coverage
Retirement savings with a 403(b)-matching contribution
Generous paid time off encompassing holidays and vacation days

This listing is sourced directly from vrl's careers page and normalized into a canonical job model.