Permian Resources

Permian Resources

Peloton Support Analyst

Midland, Texas · Director

Sponsorship not specifiedDetected 31 days ago
SQLSnowflakeDatabricksData EngineeringOutbound SalesCommunication

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About the role

  • Troubleshoot and coordinate resolution of incidents and service requests in an Allez (SaaS) environment, including configuration-based issues and vendor escalations
  • Administer and update Peloton workflow configurations, UDL changes, mappings, security/roles following change control and documentation standards

Responsibilities

  • Permian Resources (NYSE: PR) is seeking a Peloton Platform Support Analyst in Midland, TX, reporting to the IT Director of E&P Systems.
  • This role provides production support and continuous improvement for Peloton applications across drilling, completions and operations workflows, with specific emphasis on WellView and SiteView.
  • Provide day-to-day production support for Peloton applications with primary focus on WellView and SiteView (issue triage, root cause analysis, resolution, and user communication)
  • Application support experience supporting business-critical SaaS or enterprise platforms with production ownership

Requirements

  • BS/BA in Information Systems, Computer Science, Engineering, or equivalent practical experience
  • +5 years hands-on experience supporting Peloton WellView and SiteView (configuration, troubleshooting workflow/data issues, UDLs, etc.)
  • familiarity with Peloton's ETL processes, Snowflake, and Databricks, including the ability to trace failures from source system through to downstream consumption
  • Maintain operational readiness: monitoring, runbooks/KBs, release validation, user training materials, and on-call support as required

Nice to have

  • Experience troubleshooting specifically in an Allez environment
  • Familiarity with ITSM processes and tools (incident/problem/change management)
  • SQL proficiency and experience supporting integrations and reporting
  • Oil & gas domain knowledge (drilling/completions operations, well lifecycle data) and experience supporting E&P applications in a field-centric environment
  • Demonstrated experience collaborating with integration developers and vendors to diagnose failures, confirm fix scope, test resolutions, and prevent recurrence
  • able to bridge the gap between functional requirements and technical implementation
  • Permian Resource is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
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This listing is sourced directly from Permian Resources's careers page and normalized into a canonical job model.