Proton
Senior Community Manager
USA (remote) · Senior
Sponsorship not specifiedDetected 2 days ago
WritingVPNCommunicationCollaboration
About the role
- You will help shape how Proton shows up in the world, not just as a product, but as a movement.
- Working closely with key stakeholders, your manager, and the wider Social & Community team, you'll strategize and deploy systems, spaces, and experiences that turn curious users into committed advocates, and committed advocates into a global privacy fandom.
- This role blends strategic thinking, community execution, culture intuition, program delivery, and organic engagement.
Responsibilities
- Craft the community blueprint. Working with your manager, you'll help shape the foundation of Proton's community ecosystem and own delivery of the programs within your remit:
- Help develop the systems, frameworks, and rituals that scale belonging and participation, contributing to standards and best practices the wider team adopts.
- Define and support the day-to-day of how members join, contribute, get recognized, and stay engaged.
- Run and grow Proton's ambassador program. You'll create the next evolution of Proton's ambassador experience:
- Develop ambassador journeys, contribution loops, rewards, and governance, with trade-off decisions made autonomously within your scope.
- Foster real conversations, create rituals, and shape touchpoints that feel human.
- Monitor sentiment, support crisis response under team-level coordination, and help ensure brand safety.
- With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building
- At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all.
- From day one, you have a real stake in what we're building.
Skills
- privacy is a fundamental human right.
- In some situations, Proton has literally helped save lives!
- Check our open-source projects here!
Benefits
- your wellbeing isn't an afterthought.
- We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day
- Flexible Working: you own your schedule.
- Stock Options: at Proton, we all have the opportunity to be owners of the company.
- Learning & Development: we invest in your growth because sharp people make us better.
Company info
- This role is part of the Social & Community team at Proton - a small, high-impact group of 5 people that builds Proton's brand the way modern cult brands do it: with a human voice, community-first engagement, and sharp, timely creative that people actually want to share.
- What makes the team special is our relentless ambition: we move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (" genius level trolling," " 10/10 Proton marketing team," " great marketing," " social media masterclass," " best repost I've seen in a while " " deserves a raise ") or getting compared to Wendy's.
- If you want to do career-defining work with a team that's trusted to experiment, backed by a mission people care about, and measured on real impact, you'll fit right in.
- Check out some of our 2025 highlights: Google would never, Rumour has it …, Ghibli Trend Gone Wrong, Spyyyyyy Messenger, No, but I bet you do Youtube.
- we move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (" genius level trolling," " 10/10 Proton marketing team," " great marketing," " social media masterclass," " best repost I've seen in a while " " deserves a raise ") or getting compared to Wendy's.
- X, LinkedIn, Reddit, Instagram, YouTube
- Our commitment to diversity and inclusion
- We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic
This listing is sourced directly from Proton's careers page and normalized into a canonical job model.