Aspen Skiing Company
Front Desk Agent - Limelight Ketchum
Ketchum, ID, United States · Part-time
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About the role
- The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests.
- They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests.
- This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience.
Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job description is designed to indicate the general nature and level of work.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
Requirements
- Basis knowledge of local mountain, town activities and events in the area
- Knowledge of company policies and procedures
- Ability to act professional in a fast-paced environment
- It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nice to have
- High School Diploma or high school equivalent preferred
- 1 year of customer or guest experience preferred
- Previous front desk experience preferred
Skills
- Recommend restaurants and activities for guest's ability/skill level and interest
- Knowledge, Skills & Abilities
- Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
- Active listening and interpersonal skills to personalize the guest experience
Benefits
- Paid Time Off Programs
- Other company perks
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
- equal opportunity employer (Minority/Female/Disabled/Veteran).
This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.