Twelve Labs
Staff Technical Marketing Writer
Remote US ยท Staff+
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About the role
- TwelveLabs is looking for a Technical Marketing Writer who can take our video AI technology, Marengo and Pegasus, and turn it into content that a wide range of people actually want to read and use.
- You won't be writing API references or product manuals.
- You're comfortable enough with code and APIs to follow along with a technical implementation, but your real skill is translation.
Responsibilities
- Own SEO and on-page optimization for content, working with external SEO and web dev support to make sure what you write actually gets found
- Support email and social copy when technical accuracy or product nuance matters
- Partner with product, engineering, and partner marketing to stay current on what TwelveLabs can do and where it's headed, including how our models show up in tools like Claude, ChatGPT, and MCP servers
- Keep a pulse on how competitors and the broader video AI space talk about their own technology, and use that to sharpen how we talk about ours
- TwelveLabs builds the intelligence layer to change that.
- ๐ VISA support where applicable
Requirements
- Working knowledge of SEO fundamentals (you don't need to be an SEO specialist, but you should know how content and search intersect)
- A portfolio that shows you can simplify a complex technical concept without dumbing it down, and that you can adjust register depending on who's reading
Nice to have
- Experience writing about or using AI tools like Claude, ChatGPT, or MCP servers, especially explaining them to non-technical audiences
- Experience writing for developer communities (forums, Dev.to http://Dev.to, Hacker News, Reddit)
- Basic comfort with Git, APIs, or SDKs, enough to test something out yourself before writing about it
- ๐ค An open and inclusive culture and work environment
- ๐ Work closely with a collaborative, mission-driven team on cutting-edge AI technology
- Office closed the week of Christmas and New Years
Compensation
- Candidates must be able to travel up to 10% of the time annually to attend conferences, off-site meetings, and other business-related events as required by the role.
Benefits
- ๐ฅ Full health, dental, and vision benefits
- ๐ด Extremely flexible PTO and parental leave policy.
- ๐ช Monthly wellness stipend
- ๐ Annual Learning & Development stipend to invest in your growth
- Create educational resources (explainers, how-tos, conceptual overviews) that lower the barrier to understanding video AI for both technical and non-technical audiences
- ๐ Transportation stipend (SF & NY onsite only)
Company info
- Video is 90% of the world's data. Most of it is invisible to machines.
- TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
- We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang.
- We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us!
- Video is 90% of the world's data.
- Most of it is invisible to machines.
- Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
- We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world.
- We believe the differences in our cultural, educational, and life experiences make our products stronger.
- Building technology that understands the world in all its complexity requires people who see it from every angle.
- We are looking for individuals who are driven by hard problems and want their work to matter.
- Come build it with us!
Visa & Work Authorization
- ๐ VISA support where applicable
This listing is sourced directly from Twelve Labs's careers page and normalized into a canonical job model.