Red Ventures

Red Ventures

Senior User Experience Researcher

United States · Senior · Full-time

Sponsorship not specified$100k-$145kDetected 6 days ago
SQLUX ResearchStakeholder ManagementResearchCommunicationMentoring

About the role

  • For over 15 years, The Points Guy (TPG) has helped millions of travelers turn everyday spending into extraordinary experiences.
  • Our readers are loyalty enthusiasts who have learned to stretch every dollar further, unlocking trips, upgrades and experiences they never thought were within reach.
  • Understanding the TPG user and successfully delivering on what they value sits at the heart of TPG's success.

Responsibilities

  • Own end-to-end research initiatives
  • Kick off studies, manage timelines, communicate proactively with stakeholders, and make sure insights don't gather dust in a deck.
  • Synthesize raw data into structured, insights-led narratives that clearly articulate implications and recommended actions for Product and Design.
  • Collaborate with Data/Analytics to connect qualitative findings with quantitative signals.
  • Manage multiple research initiatives simultaneously across product squads.
  • Own and evolve the research repository, setting documentation standards for the function.
  • Collaborate cross-functionally
  • Build strong, solutions-oriented relationships across Product, Design, Content, Partnerships and Data.
  • TPG is entering an exciting new chapter, evolving our brand and product experience to better serve our users and drive meaningful growth.
  • This role is designed for someone who thrives in fast-moving environments, knows how to bring structure to ambiguity, and excels at turning insights into strategic recommendations.

Requirements

  • 7+ years in UX research, consumer insights, or a related field
  • Demonstrated ability to synthesize findings into strategic recommendations with clearly defined implications, not just summaries
  • Comfort with data and analytics, including reading dashboards and incorporating quantitative metrics into research
  • Comfortable with ambiguity: you are able to bring structure to undefined problems without waiting for perfect conditions

Nice to have

  • Experience working in loyalty, travel, or credit cards
  • Experience in early-stage or evolving research functions.
  • Experience working on 0 to 1 product development.
  • Familiarity with modern research platforms and tooling (e.g. UserTesting, SurveyMonkey, Dscout, etc.)
  • Familiarity with SQL or similar tools for pulling and exploring data independently.
  • 401(k) with match
  • Employee Assistance Program

Skills

  • you roll up your sleeves, experiment with new tools when it makes sense, and find creative paths through hard problems

Compensation

  • This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role.
  • Actual compensation varies based on location, experience, and qualifications.
  • Total Cash Compensation Range: $100,000 - $145,000 per year

Benefits

  • That's why we offer a generous and flexible PTO policy.
  • Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
  • Where eligible, equity may also be offered separately and not included below.
  • Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Parental Bonding Benefit Program
  • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.

Company info

  • Red Ventures is a global portfolio of high-growth companies - spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.
  • At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
  • Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
  • We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
  • Red Ventures is a global portfolio of high-growth companies - spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe.
  • Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more.
  • Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees.
  • Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.
  • At Red Ventures, we believe diverse, inclusive teams are better.
  • To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements.
  • This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
  • Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law.
  • Employment at Red Ventures is based solely on a person's merit and qualifications.
  • We are committed to providing equal employment opportunities to qualified individuals with disabilities.
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This listing is sourced directly from Red Ventures's careers page and normalized into a canonical job model.