Royal Vopak

IT & Operational Technology (OT) Field Technician

Los Angeles

No sponsorship$78k-$90kDetected 31 days ago

Incident ResponseLeadershipCollaborationProblem SolvingSCADACompTIA

About the role

This dual-purpose role is critical to maintaining operational continuity.
This position offers strong development potential, providing exposure to advanced OT systems and infrastructure under the guidance of senior technical leaders.
It is an excellent opportunity for a technically driven professional looking to expand skills across both IT and industrial operational environments.

Incident, Request & Problem Management (ITIL-Aligned). Manage tickets through ServiceNow (INC, RITM, PRB) in compliance with ITIL processes.
IT Asset & Configuration Management (CMDB Accuracy). Maintain high-quality asset data and lifecycle compliance.
Meeting Room, Collaboration & AV Technology Support.
Support Google-native meeting rooms, Chromebox systems, audiovisual (AV) equipment, and collaboration tools aligned with Vopak Global IT standards, ensuring dependable conferencing, display, and presentation capabilities.
IT/OT Project & Operational Support. Execute additional IT and foundational OT tasks and projects as assigned to support terminal operations, modernization initiatives, and business continuity.
Implement new cybersecurity regulations and ensure full compliance with cybersecurity configurations and standards.
2-4 years of hands-on IT support experience in a field, industrial, or multi-site environment.

While performing the duties of this job, the employee is regularly required to walk, sit, speak and hear.
The employee is required to stand, use hands to finger, handle, or feel
the employee may be required, on occasion, to climb or balance, stoop, kneel, or crouch.
The employee may be required to climb ladders/storage tanks up to 50' in height.
The employee may be required to enter confined spaces.
Employees may be required to travel by air, rail, bus, or car.
Applicants must be eligible to work in the United States.

Relevant technical certifications are a plus (e.g., CompTIA A+, Network+, ITIL Foundation, Google Workspace, Microsoft, or similar).
Demonstrates strong hands-on technical capability to diagnose and resolve hardware, software, network, and endpoint issues in a multi-site operational environment.
Continuous Development Mindset.
Proactively pursues training and certifications to expand expertise in IT infrastructure, cybersecurity, and OT-related systems.
Operational Ownership & Independence.
Cross-Functional Communication.
Communicates clearly and professionally with terminal leadership, end users, and Global IT functional teams, effectively bridging local needs with enterprise standards.
Structured Problem Solving Under Pressure.

This listing is sourced directly from Royal Vopak's careers page and normalized into a canonical job model.