Mindbody

Mindbody

Lead Product Manager, Professional Services

United States

Sponsorship not specified$151k-$201kDetected 22 days ago
ExpressProduct ManagementProduct StrategyCustomer SuccessCommunicationCollaboration

About the role

  • Identify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements.
  • Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability.
  • Help shape a thoughtful path forward for requests that sit adjacent to-or outside of-the existing roadmap.

Responsibilities

  • Additional responsibilities may be assigned as needed to support the team and business goals.
  • Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans.
  • Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio.
  • Drive work from early opportunity sizing and problem framing through delivery, launch, and iteration.
  • Define and drive the product approach for Professional Services-led opportunities
  • Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality.
  • Maintain strong cross-functional alignment and clear communication throughout the product lifecycle.
  • Support reporting-heavy or analytics-driven opportunities with confidence and precision.
  • Help build a repeatable Professional Services product model
  • Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions.

Skills

  • Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency.

Compensation

  • It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
  • The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
  • Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
  • The base salary range for this position in the United States is $151k to $201k.
  • The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
  • Have we piqued your curiosity?

Benefits

  • We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
  • Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences.
  • Join us if you're passionate about enhancing wellness through technology.

Equal opportunity

  • The Company is an Equal Opportunity Employer.

Visa & Work Authorization

  • Opt-out or text STOP to cancel at any time.

This listing is sourced directly from Mindbody's careers page and normalized into a canonical job model.