Centric Software
Product Manager, License Compliance & Entitlements
Campbell, CA · Mid · Full-time
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About the role
- Our story is one of rapid growth, bold ideas and extraordinary opportunities.
- This is a builder's role for someone who is equally comfortable in a usage-data spreadsheet, a product roadmap review, a contract redline, and a customer-facing call.
- Cross-Functional Partnerships This role is highly matrixed.
Responsibilities
- Partner with product and engineering to design entitlement models and controls appropriate for automated, machine, and agent-driven usage.
- Own a product roadmap of compliance and entitlement feature improvements, prioritized by risk, revenue impact, and customer experience.
- Equip the support team ahead of product releases - especially releases that change or restrict license usage - so they can confidently answer customer questions on product changes.
- Create customer-facing materials, including training content, release notes, and sales presentations, that clearly explain usage policies and entitlement changes.
- Partner with the legal team to update contract language and licensing terms, and to ensure product controls and contractual terms stay aligned.
- Partner team Nature of the partnership
- Sales Audits, usage data storytelling, true-up / expansion support
- Support Release readiness and enablement on license-affecting changes
- We are hiring a Product Manager for License Compliance & Entitlements to own how our enterprise customers are provisioned, configured, and governed against the scope of their contracts.
- Our customers run single-tenant deployments across three hosting models - instances we host, instances hosted in the customer's own cloud, and on-premises installations - which makes consistent, defensible license compliance both harder and more important.
Requirements
- 3-7+ years in product management, license/entitlement management, or software compliance - mid-level candidates toward the lower end, senior candidates toward the higher end.
- Direct experience with enterprise software in a B2B context, ideally with single-tenant, customer-cloud, and/or on-premise deployment models.
- Excellent written and verbal communication, including the ability to produce customer-facing materials and represent the company confidently on customer and prospect calls.
- Experience with AI service licensing and/or governing programmatic API access via AI/agentic tools (e.g., MCP servers) or RPA / integration platforms (e.g., Boomi, MuleSoft, Workato).
- Familiarity with API productization, usage metering, or consumption-based licensing models.
- Experience supporting customer audits, true-ups, or revenue assurance.
Nice to have
- Demonstrated experience with software licensing, entitlements, or license compliance (from the vendor/publisher side is strongly preferred).
- Bachelor's degree or equivalent experience
- MBA or relevant certifications a plus but not required.
- Preferred / Differentiating Qualifications
Compensation
- Compensation: $140K – $160K
Company info
- We're here to challenge the status quo-and we're looking for brilliant people who want to do the same.
- Review customer user configuration and usage data across all deployment models (vendor-hosted single-tenant, customer-cloud single-tenant, and on-premise) to verify customers are operating within the scope of their contracts.
- Balance enforcement with usability so that controls protect the business without creating friction for legitimate customers.
This listing is sourced directly from Centric Software's careers page and normalized into a canonical job model.