Palo Alto Networks

Palo Alto Networks

Principal Product Manager, ITSM - (Console)

Office - USA - CA - Console Systems · Principal · Full-time

Sponsorship not specified$177k-$286kDetected 1 day ago
DatabricksAgentic AIProduct ManagementProduct StrategyProject ManagementWebflowCollaborationProblem Solving

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role88
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 143 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 93%

Of 76 labor certifications old enough to have been used, 5 expired without the employer filing the next step. Median time from filing to decision: 491 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

266 transfer filings in the last year, covering 1222 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We bring together service management, automation, knowledge, access and enterprise data so teams can understand what is happening across their organization, resolve issues and requests and automate work across the systems they already use.
  • ITSM is Console's core product, delivering agentic service desk, workflow automation, and knowledge management for leading enterprises.
  • Now, we are looking for a Staff PM to define and launch the next iteration of this product - to make Console the backbone for all operations in a 100,000 person organization.

Requirements

  • You have 5+ years of experience in product management, launching and scaling technical products.
  • You have worked on great B2B products in the past.
  • You possess a strong technical background with experience working cross-functionally with engineering teams to ship technical products.
  • You are deeply curious and have a growth mindset.
  • You have great taste
  • you have strong opinions of how software should work and sweat the details.
  • If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
  • If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
  • Lead the end-to-end product strategy and lifecycle for some or all of Console's core ITSM product
  • Develop close relationships with design partners and customers and become an expert in the current ITSM market
  • Solve product challenges across AI automation, agent design, ticketing, and knowledge base and think of new solutions from first principles
  • Own product positioning and help bring the product to market in partnership with sales and marketing
  • Help define the product culture at Console as a startup within Palo Alto Networks and push the boundaries of how product gets built in the age of AI
  • Basic Qualifications
  • You have 5+ years of experience in product management, launching and scaling technical products. You have worked on great B2B products in the past.
  • You are deeply curious and have a growth mindset. The current rate of change in technology, AI, and software development is exciting to you and you want to be in the thick of it.
  • You wear many hats and you're just as comfortable urgently troubleshooting a p0 bug as you are developing a strategy for entering a new market
  • Preferred Qualifications

Nice to have

  • Compensation Disclosure
  • $176,800.00 - $286,000.00/yr
  • We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo.
  • Palo Alto Networks is an equal opportunity employer.
  • All your information will be kept confidential according to EEO guidelines.
  • Is role eligible for Immigration Sponsorship?: Yes

Compensation

  • The compensation offered for this position will depend on qualifications, experience, and work location.
  • For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
  • The offered compensation may also include restricted stock units and a bonus.
  • $176,800.00 - $286,000.00/yr

Benefits

  • A description of our employee benefits may be found here.
  • We are committed to providing reasonable accommodations for all qualified individuals with a disability.

Company info

  • In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
  • We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
  • At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life.
  • We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
  • Here, everyone has a voice, and every idea counts.
  • In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry.
  • This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion.
  • We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.
  • We believe collaboration thrives in person.
  • That's why most of our teams work from the office full time, with flexibility when it's needed.
  • This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
  • Console, a Palo Alto Networks company, is building an AI-native platform for enterprise service management.

Equal opportunity

  • If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Visa & Work Authorization

  • Is role eligible for Immigration Sponsorship?: Yes
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This listing is sourced directly from Palo Alto Networks's careers page and normalized into a canonical job model.