Fluence Energy LLC
Area Service Manager, East and Canada
USA-VA-Arlington
No sponsorshipDetected 30 days ago
Project ManagementCommunicationProblem SolvingNetSuiteRenewable EnergySCADA
About the role
- This role spans multiple project life-cycle phases, from commissioning through post-COD operations, and plays a critical role in ensuring safe, reliable, and high-quality service delivery.
Responsibilities
- Support Energy Storage projects across commissioning, operations, and post-COD phases
- Drive and support O&M service performance across key metrics, including safety, financial performance, and maintenance
- Identify operational and technical issues impacting project or service performance and lead resolution efforts using structured problem-solving approaches
- Support and facilitate root cause analysis and management of change activities
- Manage and coordinate third-party service providers to ensure safe and effective execution of O&M services
- Support the development and deployment of asset management and service strategies for customer assets
- Lead and support technical training efforts for asset owners and third-party service providers
- Partner cross-functionally to support reporting, analytics, and continuous improvement initiatives
Requirements
- Bachelor's degree required
- 10+ years of experience within electric utilities or independent power producers (generation, operations, or technical roles)
- Proven technical troubleshooting and analytical problem-solving skills
- Strong verbal and written communication skills with the ability to engage multiple stakeholder groups
- Experience managing complex customer relationships and issue escalations
- Willingness and ability to travel up to 50%
- Experience with income statement management and budget development
- Familiarity with NetSuite or comparable financial/reporting platforms
- Experience negotiating and managing third-party service contracts
Company info
- Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage.
- Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios.
- With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future.
- For more information, please visit fluenceenergy.com.
- Serve as the primary service relationship owner for assigned customers, ensuring clear communication and execution aligned with contractual obligations
- Act as the escalation point for technical issues involving customers and Fluence field technicians
Equal opportunity
- Employer
- At Fluence, we believe great teams are built on a collaborative and connected culture. We're proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.
- At Fluence, we believe great teams are built on a collaborative and connected culture.
- We're proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds.
Visa & Work Authorization
- To join our team, you'll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship.
- Please note that Fluence does not sponsor work visas for this position.
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This listing is sourced directly from Fluence Energy LLC's careers page and normalized into a canonical job model.