MSX International
Express Service Coach
Kansas City, MO, United States · Staff+
Sponsorship not specifiedDetected 90 days ago
ExpressExcelProcess ImprovementCommunicationMicrosoft Office
About the role
- Job Description The Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX.
- Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.
Responsibilities
- MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
- Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
Requirements
- 10 years of Dealership or Aftermarket management experience.
- This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web based applications.
- The successful candidate must also reflect an exceptional track record and attributes that includes:
- Demonstrated proficiency with PC applications in a Windows environment
- Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales
- Ability to influence the sales personnel and technicians in the training processes and monitoring the results
Nice to have
- Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation
- Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation
- Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation
- Timely and comprehensive completion of dealer action plans
- Adequate OEM National and Regional personnel contact
- Monthly field detail reports submission
- Weekly time cards and expense reports submission
- Ability to leverage relationships to identify and sell the business case for change
Company info
- With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
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This listing is sourced directly from MSX International's careers page and normalized into a canonical job model.