Rootly
Solutions Engineer
Toronto, CAN
Sponsorship not specifiedDetected 1164 days ago
JavaScriptPythonRubyAWSGCPAzureCloud PlatformsTerraformRESTFigmaCanvaSalesCustomer SuccessLeadershipCommunicationProblem Solving
About the role
- Join our Solutions Engineering team as a technical expert and trusted advocate, guiding our customers on their journey to success with Rootly.
- As a Solutions Engineer you'll bring technical expertise to customer implementations and demos.
- This role requires hands-on work with the integration surface that matters to our customers, including REST APIs, webhooks, Infrastructure as Code (Terraform), and cloud platforms such as AWS, GCP, or Azure.
Responsibilities
- You will drive technical conversations with engineering teams at customer organizations and operate as a technical partner internally to ensure that solution requirements are clearly represented.
- We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents.
- Proven ability to work cross-functionally and partner with Sales, Product, Engineering, Customer Success, and Support.
- We're building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.
Requirements
- 5+ years of experience as a Solutions Engineer, Sales Engineer, or Software Engineer with direct customer engagement.
- Strong knowledge of REST APIs, webhooks, data mapping, and integration patterns.
- Hands-on experience with Infrastructure as Code, ideally Terraform, and familiarity with at least one major cloud provider (AWS, GCP, or Azure).
- Proficiency with scripting or programming languages such as JavaScript, Python, Ruby, or Go.
- Experience designing and implementing enterprise integrations.
- Excellent communication and presentation skills, with the ability to engage engineering and executive audiences.
- Ability to prioritize responsibilities while adapting to a rapidly changing environment.
- What You'll Need 5+ years of experience as a Solutions Engineer, Sales Engineer, or Software Engineer with direct customer engagement.
Benefits
- We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.
- Competitive compensation and early equity in a fast-growing, venture-backed company.
- Comprehensive medical, dental, and vision coverage.
Company info
- About Rootly At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable.
- We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.
- Customers love Rootly.
- See why our customers have reviewed us 5 stars on G2.
- We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub.
- About the Role Join our Solutions Engineering team as a technical expert and trusted advocate, guiding our customers on their journey to success with Rootly.
This listing is sourced directly from Rootly's careers page and normalized into a canonical job model.