American Express

Senior Manager, Centurion Lounge Global Business Integration

New York, NY, United States · Senior

Sponsorship not specifiedDetected 6 days ago

About the role

The Senior Manager, Centurion Lounge Global Business Integration leads the implementation of strategic operational initiatives across the global Centurion Lounge network. Reporting to the Director of Centurion Lounge Operations Strategy & Implementation, this role partners across Lounge Operations, Product, Brand, Analytics, and Real Estate teams to
translate strategic priorities into scalable operational solutions that are consistently executed and adopted across the network. Serving as both a strategic thought partner and execution leader, this individual helps shape implementation approaches from initiative design through deployment, leading operational readiness, change management and governance.

The Senior Manager, Centurion Lounge Global Business Integration leads the implementation of strategic operational initiatives across the global Centurion Lounge network.
Reporting to the Director of Centurion Lounge Operations Strategy & Implementation, this role partners across Lounge Operations, Product, Brand, Analytics, and Real Estate teams to translate strategic priorities into scalable operational solutions that are consistently executed and adopted across the network.
Serving as both a strategic thought partner and execution leader, this individual helps shape implementation approaches from initiative design through deployment, leading operational readiness, change management and governance.
Success in this role requires balancing strategic thinking with disciplined, cross-functional execution to deliver operational improvements that enhance both the customer and colleague experience.

This listing is sourced directly from American Express's careers page and normalized into a canonical job model.