UKG
Lead Partner Delivery Assurance Manager
United States · Senior
Sponsorship not specified$102k-$147kDetected 7 days ago
Project ManagementForecastingCommunicationPublic Speaking
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odds of building a lasting career here
52Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge.
- Ensure accountability and results through validating key questions to ensure the project remains on track.
Responsibilities
- Forecasting: • Go Live Forecasting: Collaborate with the partner to ensure accurate go-live forecasting to avoid customer billing pushes and poor customer satisfaction.
- The objective is to maintain go-live pushes below 10%.
- Ensure partner adherence to go-live readiness reviews to drive quality go-live deliveries.
- Where necessary facilitate engagement into the Partner Experience Center to ensure the partner obtains support should product or configuration issues arise.
- Collaborate with Partner Operations to manage hours budget in the UKG PSA system; support and approve change requests; closely manage modules delivered by Ready partners to budget.
- Drive engagement of OSAT survey responses to achieve high reference ability on partner projects.
- Collaborate with the partner to ensure accurate go-live forecasting to avoid customer billing pushes and poor customer satisfaction.
Requirements
- Working with peers to gain support where a PIP process is required.
- participate in project Steering Committee (Steer Co) presenting an executive presence and being the first point of escalation management should it be required.
Skills
- Today, tens of millions of workers start and end their days with our workforce operating platform.
- Helping people get paid, grow in their careers, and shape the future of their industries.
- Ability to facilitate internal and external status meetings to discuss metrics, performance and opportunities.
- 5-8+ years in a Professional Services or Consulting experience
- UKG Product knowledge (HCM/WFM) or similar industry product domain knowledge
- Bachelor's Degree in a related field or other relevant combination of training and experience required
- Travel of up 25% may be required for this role Preferred Qualifications
- Strong interpersonal and professional communication skills,
- Proven business acumen within the SaaS industry including revenue recognition and forecasting
- Ability to understand and articulate technical concepts and derive solutions
Compensation
- $102k-$147k
Benefits
- Manage and communicate the partners enablement strategy to ensure learning plans in place to meet market demands.
Equal opportunity
- Employer UKG is an equal opportunity employer.
- We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
- View The EEO Know Your Rights poster UKG participates in E-Verify.
- View the E-Verify posters here.
This listing is sourced directly from UKG's careers page and normalized into a canonical job model.