InterSystems
Engagement Manager
Boston, MA · Senior
Sponsorship not specified$124k-$151kDetected 47 days ago
Computer VisionComplianceProject ManagementSupply ChainHIPAAHL7/FHIREHR/EMRPatient CareRadiologyLeadershipCommunication
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odds of building a lasting career here
57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 41 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card intent detected
InterSystems Corporation obtained a prevailing wage determination for Software Developers in Boston, MASSACHUSETTS on 2026-06-09. No matching green-card filing appears in our data yet. The determination expires in 0 days (2026-09-06), and a green-card filing must follow before then or the employer starts over.+2 more active determinations on file
Green-card follow-through: 89%
Of 9 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 395 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- Your focus will be to ensure reliable service delivery, regulatory compliance, and alignment between contractual commitments and real-world healthcare outcomes.
- It is a strategic ownership role that combines relationship leadership, commercial accountability, operational oversight, and risk management.
- You will play a critical part in maintaining the stability and performance of platforms that directly impact patient care, data interoperability, and business continuity.
Responsibilities
- Ensure successful transition from implementation or sales to operational support with clear scope, service definitions, and readiness criteria
- Maintain documented success plans aligned to clinical, operational, and interoperability objectives
- Lead complex discussions including service performance, scope changes, incident impacts, and contract alignment
- Partner with Sales on account strategy and long-term growth
- Partner with Product/Engineering teams on escalations, upgrades, patches, and roadmap alignment
- Lead executive communications following major incidents or outages impacting clinical workflows
- Drive continuous improvement of onboarding, operational processes, and service delivery models
- Maintain comprehensive engagement documentation and governance artifacts
- Identify operational, security, or commercial risks early and drive mitigation plans
- Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world.
Requirements
- Experience coordinating cross-functional teams across Product, Eng, Ops, and Clinical stakeholders
- Experience in regulated environments with HIPAA or equivalent compliance requirements
- Experience with subscription-based or managed services commercial models
- Bachelor's or Master's degree in Computer Science, Engineering or related technical field
- 7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations)
- Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare)
- Experience managing executive relationships within healthcare organizations
- Strong financial acumen with the ability to manage service margins
- Experience with healthcare interoperability standards (HL7 v2, FHIR, CDA, DICOM)
- Background supporting EHR ecosystems and clinical systems
- Familiarity with cloud-hosted healthcare platforms and hybrid infrastructure
- ITIL or similar service management framework certification
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
Compensation
- $124,000 - $151,000 USD
Benefits
- Own the full managed services lifecycle for healthcare clients using
- Establish governance structures tailored to healthcare organizations, including operational reviews, executive business reviews, and regulatory reporting requirements
- Own financial performance of healthcare managed services engagements
- Ensure services remain aligned to contracted scope while supporting healthcare operations
Equal opportunity
- Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
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This listing is sourced directly from InterSystems's careers page and normalized into a canonical job model.