FIGS
Part-Time Community Hub Associate
New York, NY · Part-time
Sponsorship not specifiedDetected 26 days ago
Inventory ManagementCustomer SupportShopifyLeadershipCommunication
About the role
- We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price.
Responsibilities
- Support customer transactions including purchases, returns, and exchanges
- Collaborate in planning and executing in-store events and initiatives to engage our customer community.
- Sales Support and Inventory Management
- Organize and maintain the sales floor to reflect FIGS' standards, ensuring products are well-stocked and displayed beautifully.
- Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly.
- Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
Requirements
- Previous retail and/or stockroom experience with a strong focus on customer service.
- Ability to lift 5-50 lbs, unpack and organize inventory, and walk an average of 12,000 steps per shift.
- Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
- Excellent communication and interpersonal skills to engage customers and collaborate with team members.
- Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
- Availability to work on Black Friday (the day after U.S. Thanksgiving) and during the entire holiday season, starting the second week of December through the holidays.
- Other must haves:
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment
- Embodies FIGS brand ethos through and through
- FIGS Compensation
- Pay Range
- This role's hourly rate is between $18 and $20. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Nice to have
- Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
Compensation
- This role's hourly rate is between $18 and $20.
- Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
- A little bit about us…
- We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price.
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment
Benefits
- Share FIGS' brand story and mission with visitors, fostering a connection with our healthcare-focused community.
- FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.
- With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers.
- Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale.
- Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
Company info
- FIGS is looking for a 100% awesome, capable, and experienced Part-Time Community Hub Associate.
- In this role, you'll represent the FIGS brand, blending customer service with back-of-house operations to create a seamless and memorable shopping experience.
- Reporting to the Store General Manager, you'll work both on the sales floor and in the stockroom - supporting customers, elevating the in-store environment, and living out our mission every day.
- Greet and assist customers, offering product knowledge and guidance on FIGS' styles, colors, and sizes to meet their needs.
- Adhere to store safety protocols and support a safe, secure environment for team members and customers.
This listing is sourced directly from FIGS's careers page and normalized into a canonical job model.