Auvik Networks
Customer Success Manager
Home-based: Canada · Full-time
Sponsorship not specified$77k-$100kDetected 106 days ago
SalesforceRecruitingOnboardingCustomer SuccessCustomer SupportResearchLeadershipCommunicationProblem SolvingOrganizational Skills
> stay_score
odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk.
- Our senior leaders have a vision for Auvik.
- People rave about what we've built-our latest NPS was 57 (phenomenal!).
Responsibilities
- You want to work at a company that is building impactful, relevant technology.
- It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.
- They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.
- We also have programs designed to help you take the next steps you want for your career.
- You want the flexibility to manage your work, your way.
- We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!).
- Own and manage a portfolio of customer accounts, maintaining a deep understanding of each customer's goals, deployment, risks, and opportunities
- Partner with customers to build and evolve adoption plans, incorporating Auvik into their operational workflows and service offerings
- Collaborate with internal teams to meet retention and growth targets across your book of business
Compensation
- At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees.
- We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis.
- These factors may cause your compensation to vary within the range outlined below.
- In addition to cash compensation, all full-time employees are granted stock options to share in Auvik's future successes.
- OTE (Base + Target Incentive) Range:
- Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience.
Benefits
- You want regular opportunities for learning and growth.
Company info
- Our customers are smart, aspirational, and highly technical.
- Rule #1 of the Auvik Way: Wow our customers.
- You'll act as a trusted advisor to your customers and the internal voice and advocate of the customer across Auvik.
- You want to work with a product customers love.
- Help customers understand, articulate, and demonstrate the business value of Auvik within their organizations
- Serve as a customer advocate, connecting customers to the appropriate internal resources and ensuring follow-through across teams
Apply directly at Auvik Networks →Create a free account for alerts like thisView Auvik Networks immigration profile
This listing is sourced directly from Auvik Networks's careers page and normalized into a canonical job model.