Dash In

Dash In

Guest Experience Supervisor (FT)

New Castle, Delaware, United States · Full-time

Sponsorship not specified$18k-$23kDetected 22 days ago
Customer SupportCommunication

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • Proactively interact with guests, addressing their questions and concerns promptly.
  • Monitor customer flow and open registers as needed to ensure seamless service.
  • Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational adherence.

Responsibilities

  • Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates.
  • Support associates in meeting guest needs efficiently, maintaining a "no wait" experience.
  • Maintain effective communication with the Guest Experience Manager regarding ordering and inventory needs.
  • Support for new parents.

Requirements

  • Minimum of 1 year in a supervisory or management role in a customer service or retail environment.
  • High School Diploma or GED -or- ability to complete employer-paid GED program.
  • Ability to multitask and solve problems effectively.

Nice to have

  • Active ServSafe Certification (a plus).

Compensation

  • $18k-$23k

Benefits

  • Vacation, sick, and personal leave, plus paid holidays.
  • Tuition reimbursement, development programs, and certificate program assistance.
  • Affordable medical, dental, and vision plans with an option for a health savings account.
  • Pet insurance, basic life insurance, and short- and long-term disability coverage.
  • Paid Parental Leave: Support for new parents.

Company info

  • We're looking for a Guest Experience Supervisor to help lead our team!

Equal opportunity

  • equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. #DASHDE
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