Sentara Health
SVBGH Guest Relations Representative
Virginia Beach, VA · Full-time
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About the role
- Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is hiring a Full-time, Day Shift Guest Relations Representative.
- The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members.
- Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.
Requirements
- High School Grad or Equivalent (Required)
- 1 year of customer service experience (Required)
Nice to have
- Experience with performing basic data entry tasks, filing, photocopying, and providing excellent customer service (Preferred)
Compensation
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
- Sentara Health is an
- In support of our mission "to improve health every day," this is a tobacco-free environment.
- For positions that are available as remote work, Sentara Health employs associates in the following states:
Company info
- We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.
Equal opportunity
- equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.
This listing is sourced directly from Sentara Health's careers page and normalized into a canonical job model.