Thumbtack

Lead Operations Program Manager, Product

Remote, Ontario

Sponsorship not specified$165k-$201kDetected 5 days ago

LeadershipCommunicationCollaborationProblem Solving

About the role

If you're energized by ambiguity and creating clarity & cohesion via thoughtful systems and processes, this role offers the opportunity to shape how our Product org operates at Thumbtack.

Design how the Product org operates - leadership forums, decision-making processes, and cross-functional operating rhythms - in ways that scale across teams and shape the function's direction.
Lead large, strategic programs spanning Product, Engineering, Design, and Analytics, driving alignment across teams and resolving high-level issues with minimal guidance.
Lead large-scale change management programs, influencing cross-functional teams to adopt new planning strategies, systems, or processes.
Drive strategic discussions with senior leaders, proactively navigating stakeholder dynamics and aligning diverse perspectives to ensure buy-in.
Take ownership of ambiguous, cross-functional problems, using structured problem-solving and systems thinking to develop comprehensive, long-term solutions.
Deep experience partnering with Product and/or Design organizations, with expert-level fluency in how modern product teams plan, prioritize, and deliver work.
Experience building scalable processes and planning systems that improve organizational decision-making and execution.
Proven ability to create structure and clarity out of ambiguity - using structured problem-solving and systems thinking to design comprehensive, long-term solutions and help organizations navigate change.

10+ years of experience in strategy, operations, or program management within high-growth technology companies or similarly fast-paced environments.
Experience with modern planning approaches and tools (e.g., Continuous Planning, Linear, or similar platforms) that support how product organizations plan and operate.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Experience in consumer marketplaces, SMB platforms, or technology-enabled services is preferred.

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.
Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements.

Lead annual and ongoing continuous planning for the Product organization, using deep knowledge of company operations and business performance to influence operating rhythms for strategic alignment.

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This listing is sourced directly from Thumbtack's careers page and normalized into a canonical job model.