Aaa Texas LLC
ECM Platform Engineer
Coppell, TX
Sponsorship not specifiedDetected 2 hours ago
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We have nearly 17,000 employees in 24 states helping more than 18 million members.
- The strength of our organization is our employees.
Responsibilities
- Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.
- "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
- Provide L1/L2 support for IBM FileNet, Datacap, Content Navigator, and WebSphere applications.
- Troubleshoot user issues related to login, document viewing, uploading, workflows, and integrations.
- Document incidents, resolutions, and recurring issues for knowledge base improvement.
- Support backup/restore validation, DR testing, and environment maintenance activities.
- Ability to analyze logs, troubleshooting issues, and follow structured support processes.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Monitor system health, performance, and availability across ECM and supporting platforms.
- Perform routine health checks, basic configuration updates, and post‑deployment validations.
Company info
- With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Equal opportunity
- AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.