Bigcommerce
Technical Product Manager
Austin, TX · Mid
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About the role
- The ecosystem spans the Storefront GraphQL API, a versioned SDK framework, a Reference Theme, Checkout modernization, B2B integration, Native Hosting on Cloudflare Workers, and a Visual Builder integration.
- You need to be as comfortable reading code as you are writing a roadmap - able to run the product locally, open a PR when something needs fixing, and go deep on technical decisions without waiting for someone to explain them.
- That doesn't mean you know everything, it means you're willing to go figure it out.
Responsibilities
- Own the roadmap for your assigned product lanes and contribute to the broader Catalyst strategy alongside senior product leadership, ensuring your work converges into a coherent whole
- Prioritize the execution path within your areas by making smart trade-offs - balancing developer experience improvements, feature support, hosting infrastructure, and architectural modernization against finite team capacity
- Help drive the Native Hosting product from alpha through GA - including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricing
- Support monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystem
- Track KPIs and monitor performance against goals: live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentiment
- Build dashboards, living reports, and automations to make metrics self-serve and scale your time
- Identify potential issues early and help develop contingency plans
- Ensure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectively
- Drive Developer Excellence
- Help build SDK strategies that ensure consistency while respecting language and framework idioms
Requirements
- 3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework-level products
- Familiarity with edge computing platforms, serverless architecture, or infrastructure products - ideally Cloudflare Workers, Durable Objects, KV, and R2
- Experience contributing to complex, multi-team technical initiatives from concept through execution
- Experience with ecommerce platforms, headless commerce, or composable architecture patterns
- Familiarity with visual builder / CMS products and their integration into developer frameworks
- Experience with API monetization and usage-based pricing models
- The product experience starts when someone first hears about Catalyst and doesn't stop until they're live in production.
Compensation
- Our platform currently serves tens of thousands of developers globally, processing billions of dollars in merchant revenue annually.
Benefits
- Help define the vision for the product experience through sketches, mockups, prototypes, and written documentation
- You'll own execution across several of these areas and partner with senior product leadership on the overall vision.
Company info
- Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
- We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role.
- If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
- Communicate clearly with internal stakeholders to keep your engineering team set up for success. Help frame cross-team work within a unified narrative so that what customers see as "the Catalyst Roadmap" reflects the full picture
- Build relationships with customers and partners to gather feedback. Engage directly with partners, agencies, and merchants - validate priorities and set realistic expectations
This listing is sourced directly from Bigcommerce's careers page and normalized into a canonical job model.