Salesforce

Director, Sales Compensation

Canada - Toronto · Director

Sponsorship not specifiedDetected 8 days ago

Data AnalysisData VisualizationLLMsAgentic AIProject ManagementSalesforceCRMSalesProcess ImprovementRecruitingCustomer SuccessLeadershipCommunicationCollaboration

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
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Responsibilities

Diagnosing operational friction across GIC's workflows and building a prioritized roadmap of improvement initiatives.
Partnering deeply across GIC functions (Comp Ops, Plan Ops, Analytics, Design/Policy) and with cross-functional teams to align on priorities, resources, and outcomes.
Lead end-to-end process mapping of GIC's core operational workflows, documenting current-state processes, identifying bottlenecks and redundancies, and designing future-state solutions.
Partner with functional leaders across GIC to understand pain points, prioritize improvement opportunities, and drive structured problem-solving.
Champion the use of AI tools - including Agentforce and generative AI - to improve how GIC teams access information, resolve cases, issue plans, and support sellers.
Partner with GIC's technology and analytics teams to scope, test, and deploy automation and AI solutions.
Drive alignment across GIC, Sales Operations, Finance, HR, and Technology on process improvement priorities and shared infrastructure investments.
Lead change management for new tools, processes, and operating models - ensuring adoption is fast, smooth, and well-supported.
Build, recruit, mentor, and develop a new team of operations and transformation professionals.
Deep understanding of incentive compensation operations, systems, and/or sales compensation design.

Requirements

Hands-on experience with or strong interest in AI and automation technologies and how they apply to sales compensation or finance operations.

Nice to have

familiarity with Tableau or similar BI tools a plus.

Skills

Salesforce product experience (Spiff/ICM, Tableau, CRM) is a plus but not required.

Compensation

For Ontario-based roles, the base salary hiring range for this position is CAD 160,000 to CAD 210,000 annually.

Benefits

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
The Director, GIC Operations Excellence will own both the strategic vision and hands-on execution of operational transformation, including:
Build reporting frameworks that give GIC leadership real-time visibility into operational health, workload, and process performance.

Company info

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

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