OpenGov

Implementation Consultant

US | Illinois | Chicago

Sponsorship not specified$95k-$110kDetected 1 day ago

AccountingBudgetingExcelProcurementERPContract ManagementCustomer SupportResearchCommunicationMentoring

About the role

The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions.
The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers' OpenGov solution and ensuring maximum value for their investment.

Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions
Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects
Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness
Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development
Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports
Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government.
These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.

2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar
At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients
Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices
Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members
Ability to adapt quickly to changes in product features and respond strategically to meet customer needs
This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations.

Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

Chicago, IL: $95,000 - $110,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.

Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
Paid parental leave, wellness stipends, and HSA contributions
Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:

Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements
Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment
Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers
Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience
Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers
We are passionate about our mission to power more effective and accountable government.

This listing is sourced directly from OpenGov's careers page and normalized into a canonical job model.