RapDev

Associate ServiceNow Developer

Boston

Sponsorship not specified$147k-$160kDetected 22 days ago

JavaScriptAngularDatadogDevOpsProcess ImprovementCustomer Support

About the role

More than 1,000 enterprises run ServiceNow and Datadog better because of us - trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.
Salary: $147,000-$160,000/year RapDev is an Equal Opportunity Employer.

Design, implement, and maintain integrations between ServiceNow and other enterprise systems, using APIs and middleware to facilitate data exchange and ensure compatibility between systems, thereby enhancing data flow and operational efficiency;
Collaborate with cross-functional teams to resolve technical challenges, ensuring system stability, reliability, and timely resolution of issues;

Experience with ITSM process automation in ServiceNow, building workflows, client scripts, and Ul policies to streamline request fulfillment and incident/change processes;
Experience with AngularJS for service portal development, customizing catalog items, widgets, and Ul components to deliver user-friendly self-service portals;
Experience with JavaScript for client and server scripts, building client scripts, GlideAjax calls, and business rules to automate and enforce ITSM/HAM/SAM processes;
Experience with advanced debugging and troubleshooting, using browser development tools, Angular debugging, and ServiceNow Script Debugger to resolve catalog, CMDB, and workflow issues.
Position requires a Master's degree or foreign equivalent in Computer Science, Business Technology Management, and other closely related degrees and 3 years of experience as a ServiceNow Developer.

This listing is sourced directly from RapDev's careers page and normalized into a canonical job model.