Rockwell Automation
Deployment Support Technician - Robotics
Indiana, United States · Mid
No sponsorship$51k-$76kDetected 6 days ago
LinuxProject ManagementCustomer SupportSystems EngineeringRoboticsElectrical Engineering
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 100%
Of 8 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 510 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- You play a critical role in supporting system deployments, go-live activities, post-deployment optimization, and long-term operational stability for complex AMR solutions.
- We offer a unique opportunity to become a trusted advisor to some of OTTO's most strategic customers, working alongside industry-leading manufacturing and automation organizations.
- Respond to real-time issues during deployment and go-live periods through hands-on troubleshooting, log review, triage, and escalation to engineering when needed.
Responsibilities
- Complete acceptance testing, document results, and help resolve readiness gaps before go-live.
- Deliver training to customer personnel on system operations, maintenance, and best practices.
- Coordinate with Technical Support, Field Services, and Systems Engineering team members to resolve customer issues and convey field feedback.
- Manage AMR fleet status, help track repairs, and support documentation updates.
Requirements
- High school diploma or GED required.
- Legal authorization to work in US is required.
- Associate's degree in electrical engineering technology, Industrial Automation, Mechanical, Mechatronics, Robotics, Computer Engineering Technology, or related field.
- 2+ years of experience in technical field service, industrial automation, IT/OT support, robotics, or related discipline.
- Experience with AMR/AGV systems integration.
- Ability to travel across the U.S. and Canada (60-70% of the time).
Nice to have
- The Preferred - You Might Also Have:
Compensation
- For this role, the Base Salary Compensation is from $50,960.00 - 76,440.00 USD with an annual target bonus of 4% of base salary.
Benefits
- Health Insurance including Medical, Dental and Vision
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- To learn more about our benefits package, please visit at www. raquickfind.com.
- For this role, the Base Salary Compensation is from $50,960.00 - 76,440.00 USD with an annual target bonus of 4% of base salary.
- Our benefits for the US can be found here.
- Actual pay will be based on factors such as skills, knowledge, education, and experience.
Company info
- Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.
- With more than 28,000 employees who make the world better every day, we know we have something special.
- Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
- We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.
- And if that's you we would love to have you join us!
- Your primary objective will be to create customer confidence by maximizing system uptime, resolving technical challenges, and helping customers realize the full value of their automation investment.
- This position is part of a job family.
Equal opportunity
- We are an Equal Opportunity Employer including disability and veterans.
- If you are an individual with a disability and you need assistance or a reasonable accommodation during the
Visa & Work Authorization
- We will not sponsor individuals for employment visas, now or in the future, for this job opening
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This listing is sourced directly from Rockwell Automation's careers page and normalized into a canonical job model.