Rhapsody

Sales Operations Manager

Boston, Massachusetts, United States · Full-time

Sponsorship not specified$120k-$150kDetected 1 day ago

A/B TestingSalesforceCRMSalesLeadershipCommunicationMentoringOrganizational Skills

About the role

We are looking for a hands-on, people-oriented Sales Operations Manager to work side-by-side with our sales leaders and reps.
This is not a systems or analytics-heavy role - we have those covered.

Act as a dedicated operational partner to sales managers and leaders - joining pipeline reviews, forecast calls, and team meetings to understand where the team is struggling and help solve it
Support onboarding of new sales hires by facilitating process walkthroughs and ensuring they ramp quickly on how we sell
Own and enforce pipeline hygiene standards - ensuring opportunities are accurately staged, properly documented, and consistently maintained in the CRM
Document existing sales processes end-to-end, from prospecting through close, creating a clear and accessible playbook for the team
Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence.

3-6 years of experience in Sales Operations, Sales Enablement, or a similar role working directly with sales teams
Excellent written and verbal communication - you can explain complex processes simply and get people on board
Experience at a B2B SaaS or technology company
Familiarity with sales methodologies (e.g., MEDDIC, SPIN, Challenger, Command of the Message)
Required
Demonstrated ability to build trusting relationships with salespeople and sales leaders - you know how to earn credibility on the floor
Strong process documentation skills - able to take a messy, undocumented process and turn it into something clear, practical, and scalable
Comfortable facilitating training sessions and coaching reps on process and tool adoption
Highly organized with strong attention to detail
able to manage multiple projects without dropping the ball
Preferred
Background in sales enablement, sales training, or sales coaching
Exposure to working alongside a dedicated RevOps, CRM admin, or data/analytics function

Experience managing pipeline hygiene and running pipeline review processes in a CRM environment (Salesforce preferred)

The expected pay range for this position is $120,000 – $150,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire.

Healthcare is innovating fast and AI is accelerating the pace.
Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives.
Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands.
Most people won't ever see our products during a medical visit (that's infrastructure).
If you want to help solve one of healthcare's hardest problems, turning fragmented data into safe, usable information-apply at rhapsody.health.
Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
Unlimited PTO, sick time & volunteer days
Continuous learning and development opportunities
Serve as a sounding board and thought partner for sales leaders as they make decisions about territory, coverage, and team structure
Partner with our data analyst on light reporting needs - pulling pipeline snapshots, deal aging reports, and coverage analysis to support weekly and monthly reviews

This listing is sourced directly from Rhapsody's careers page and normalized into a canonical job model.