Analyticpartners

Analyticpartners

Customer Service Representative

New York, NY, United States

Sponsorship not specifiedDetected 3387 days ago
CRMCustomer SupportResearchCommunicationProblem Solving

About the role

  • This knowledge can be converted to sound strategies that improve business performance.
  • We believe in partnering with our clients and committing to their long-term success.
  • Within our organization, we have a wide breadth of experience and a wealth of intellectual capital.

Responsibilities

  • Generating sales leads
  • The target is to ensure excellent service standards and maintain high customer satisfaction.
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Proven customer support experience or experience as a client service representative
  • Ability to multi-task, prioritize, and manage time effectively

Company info

  • Identifying and assessing customers' needs to achieve satisfaction
  • We are looking for a customer-oriented service representative.
  • The best CSRs are genuinely excited to help customers.
  • Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
  • Identify and assess customers' needs to achieve satisfaction
  • Take the extra mile to engage customers

This listing is sourced directly from Analyticpartners's careers page and normalized into a canonical job model.