Analyticpartners
Customer Service Representative
New York, NY, United States
Sponsorship not specifiedDetected 3387 days ago
CRMCustomer SupportResearchCommunicationProblem Solving
About the role
- This knowledge can be converted to sound strategies that improve business performance.
- We believe in partnering with our clients and committing to their long-term success.
- Within our organization, we have a wide breadth of experience and a wealth of intellectual capital.
Responsibilities
- Generating sales leads
- The target is to ensure excellent service standards and maintain high customer satisfaction.
- Manage large amounts of incoming calls
- Generate sales leads
- Build sustainable relationships of trust through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritize, and manage time effectively
Company info
- Identifying and assessing customers' needs to achieve satisfaction
- We are looking for a customer-oriented service representative.
- The best CSRs are genuinely excited to help customers.
- Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
- Identify and assess customers' needs to achieve satisfaction
- Take the extra mile to engage customers
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This listing is sourced directly from Analyticpartners's careers page and normalized into a canonical job model.