Freshworks

Freshworks

Technical Curriculum Developer

San Mateo, CA, United States

Sponsorship not specified$115k-$150kDetected 12 days ago
Stakeholder ManagementCustomer SuccessWriting

About the role

  • Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
  • Software is a choice that can make or break a business.
  • Business software has become a blocker instead of ways to get work done.

Responsibilities

  • Build technical certifications, readiness programs, and assessments that prepare teams to confidently position, demo, and implement Freshworks solutions.
  • Develop technical enablement assets such as demo guides, playbooks, reference materials, and competitive enablement content.
  • Experience developing eLearning using Articulate 360 (Storyline & Rise) or similar authoring tools
  • Strong instructional design, technical writing, and stakeholder management skills
  • Come build it with us.
  • To create a better experience for their customers and employees.
  • Create better or worse experiences.
  • At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
  • Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.

Nice to have

  • Experience designing technical certifications or assessments is a plus

Compensation

  • The annual base salary range for this position is $115,000 - $150,000 USD.

Benefits

  • With a fresh vision for how the world works.

Company info

  • At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.

Equal opportunity

  • We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.