Gen Digital Inc.
Solutions Engineer
USA - New York, NY
Sponsorship not specifiedDetected 2 days ago
A/B TestingProject ManagementAccount ManagementOnboardingCommunicationProblem SolvingPublic Speaking
About the role
- Your focus will center on engaging directly with clients, driving go-to-market strategies, and collaborating with cross functional teams to cater to the needs of publishers, fintechs and banks.
- You will play a critical role in accelerating the adoption of Digital Marketplace Infrastructure as a client facing member of the Revenue team.
- Together, we aim to empower regional and community banks, as well as credit unions, to thrive within the digital landscape.
Responsibilities
- Take on lead Solution Engineering role with Engine Sales, Partner Success Product and Marketing as well as working with our ecosystem partners and clients
- Collaborate with sales teams to understand customer requirements and develop technical solutions that align with the capabilities of our financial technology products.
- Support technical onboarding with detailed account plans and customized technical specifications
- Responsible for developing internal and external documentation around best practices and processes. Primarily focused on technical documentation for new products.
- Work with marketing to develop new product marketing materials around new GTM initiatives as well as technical documentation and integration guides
- Strong project management skills to guide sales and onboarding process between Engine, its channel partners and end clients
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
- We're always looking for smart, fearless and high-impact talent who see AI as a teammate - leveraging it to move faster and deliver meaningful results.
Requirements
- Minimum of 7 years of experience in a sales engineering or technical account management role, preferably with financial institutions, enterprise tech or consulting firms.
- Proficiency in presenting technical concepts to both technical and non-technical audiences.
- Experience creating and conducting product demonstrations and leading technical discussions with clients.
- Ability to understand customer requirements and translate them into technical solutions.
- Detail-oriented with strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
Benefits
- Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.
- When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career - from flexible working options and time off to competitive pay, benefits and well-being programs.
- We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.
- Conduct product demonstrations and presentations to prospective clients, showcasing the technical features and benefits of our solutions.
Company info
- At Gen, we are scrappy and relentlessly customer driven.
- If this sounds like you, we'd love you to be part of Gen.
Equal opportunity
- Recruiter Phone Screen
- Hiring Manager Interview
- Technical Interview
- Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey.
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This listing is sourced directly from Gen Digital Inc.'s careers page and normalized into a canonical job model.