Snyk

Senior Technical Success Manager

United States - Boston Office · Senior

Sponsorship not specified$119k-$149kDetected 30 days ago

GitJenkinsDevOpsCybersecurityJiraLeadershipCommunicationProblem SolvingOrganizational Skills

About the role

It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.
You'll be the trusted advisor who turns "security" from a blocker into an enabler, guiding engineering leaders through complex DevSecOps transformations.
Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.

Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention.
Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks.
Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built.
We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

5+ years of experience in a customer-facing technical role, successfully engaging with executives and technologists to solve business problems with advanced technologies.
Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).
Experience leading technical or engineering programs with a proven record of thought leadership and business case development.
Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives.
Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.
Possess prior experience in a direct or matrixed role leading technical transformation project teams.
Possess a Bachelor's Degree in computer science, technology, engineering, math, business, or equivalent experience.
Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America.
It'd Be Awesome If You Also…
Have a developer background, coding experience, or deep familiarity with modern DevOps environments.
Have a history of problem-solving and innovation in developing technology programs.
Enjoy translating complex technical wins into clear business value-you love a good success story!
Annual Base Salary Range: $119,000- 148,750
Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)

$119,000- 148,750
Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)
Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors.
Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors.
Health benefits, employee assistance plans, and annual wellness allowance

You won't just support software adoption; you will architect the vision for how Fortune 100 companies secure their development lifecycles in the AI era.
Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows.
Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk's suite of products.
Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk.
As a Senior Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise customers.
If you are passionate about helping customers navigate change management and unlocking business value through data-driven analysis, this is the perfect opportunity to influence the future of secure development.

This listing is sourced directly from Snyk's careers page and normalized into a canonical job model.