Sifted

Jr Account Manager

Long Island City, NY · Junior · Contract

Sponsorship not specifiedDetected 11 days ago

LeadershipCommunicationProblem SolvingMentoringOrganizational SkillsFood Safety

About the role

At Sifted, hospitality is at the heart of everything we do.
Coordinate staffing, delegate responsibilities, and adjust coverage as operational needs change.

As a Service Lead / Account Manager, you'll oversee daily front-of-house operations while serving as the primary point of contact for your client.
Coach, train, and support team members while fostering a positive, collaborative work environment.
Monitor inventory, manage product runouts, and proactively resolve service challenges.
Coordinate special events and support flawless execution alongside internal teams and client partners.
Analyze operational trends, identify opportunities for improvement, and implement processes that increase efficiency and enhance the eater experience.
Support labor and food cost goals by minimizing waste, maximizing productivity, and operating within budget expectations.
Develop and maintain standard operating procedures that drive consistency across daily operations.
Is an exceptional communicator who can confidently build relationships with clients, eaters, and cross-functional teams.
Is highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
What began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies.

This job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Oversee lunch service execution while maintaining exceptional food presentation, quality, food safety, and hospitality standards.
Communicate menu updates, substitutions, service adjustments, and operational changes in real time.
Ensure stations, signage, dish cards, temperature logs, and service areas are prepared and maintained to Sifted standards.
Our Ideal Candidate Has 3+ years of experience in hospitality, food service, catering, or high-volume restaurant operations, with leadership or supervisory experience preferred.
Thrives in a fast-paced, eater-focused environment and remains calm under pressure.

Demonstrates strong problem-solving skills and confidently makes decisions in real time.

$70,000 per year Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.

About Sifted Sifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision - to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality.
We offer flexibility, generous perks, and room to grow - hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.
$70,000 per year Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.
Monthly cell phone usage reimbursement Free lunch during meal service 100% mileage reimbursement Opportunities to take on larger roles within our organization + learn with a fast-growing start-up
We support flexible work, celebrate wins, and lead with empathy.

$70,000 per year Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in Unlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1

This listing is sourced directly from Sifted's careers page and normalized into a canonical job model.