Valon Tech

Implementation Manager

New York

Sponsorship not specifiedDetected 254 days ago

Agentic AIProduct ManagementProject ManagementCadence

About the role

Valon is deploying ValonOS, an AI‑native operating system for complex, regulated operations, with a high‑touch implementation model that pairs great software with world‑class on‑the‑ground execution.
As an Implementation Manager, you keep complex, multi‑stakeholder programs moving with clarity, pace, and trust.

Own the plan of record for an enterprise deployment
Drive execution to timeline
Anticipate long‑lead blockers, assign DRIs, set clear timelines, and burn down risks. Balance speed with quality in regulated, legacy environments.
Build trusted relationships with project manager counterparts and business leaders. Read the room, manage expectations, and translate feedback into crisp actions.
Manage scope and change
Prepare materials and drive steering forums with client executives. Keep decisions, risks, and value tracking transparent and on‑track.
we built and operate our own mortgage servicing business managing $110+ billion in loans.
This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

3-6 years in implementation management, consulting, program management, or similar roles driving complex enterprise rollouts.
Exceptional organization and written/verbal communication. Operate with clarity in ambiguity and high‑stakes settings.
Relationship builder with high EQ who earns trusted‑advisor status with counterparts and executives.
Strong judgment on when to escalate, when to say no, and how to scope to the minimum viable path.
Comfortable coordinating across multiple vendors and stakeholders in complex, compliance‑sensitive environments.
Hybrid, high‑ownership environment with small, senior teams.

Experience in implementation management, consulting, investment banking, private equity, hedge funds, or enterprise software deployment where you managed cross‑functional workstreams under tight timelines.
Background in forward‑deployed work with product or engineering teams.
Fluency with program tools like Notion, Google Workspace, and project/issue trackers.
Expected travel ~25% to client sites and key working sessions, flexing up around milestones.
Small, high‑trust teams where ownership beats ceremony.
We treat implementation as 50% of the product: success = software + deployment.
Builders over coordinators.
Proven in the real world.

competitive salary with a meaningful stake in the company via equity, and 401k plan.
NB: The base salary range reflects multiple levels.
We assess level based on a combination of past experience and interview performance

Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan.
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Generous time off: flexible paid time off, sick days, and 11 company holidays
Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans.
The results speak for themselves.
We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience.
Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era.
When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations.
quarterly budgets for team and company outings.
Use it for team swag, cooking classes, or team dinners!
Direct line to impact. Your programs unlock measurable P&L outcomes for customers - faster time‑to‑value, lower cost to operate, better customer experience - and those wins shape our product roadmap.
We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient

equal opportunity employer that is committed to diversity and inclusion in the workplace.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Valon Tech's careers page and normalized into a canonical job model.