Aligned DC
Quality & Reliability Manager
Conesville, OH · Contract
No sponsorshipDetected 30 days ago
ExcelCustomer SupportManual TestingLeadershipCommunicationProblem SolvingAdaptabilityOrganizational SkillsMicrosoft Office
About the role
- It's fun to work in a company where people truly BELIEVE in what they're doing!
- We're committed to bringing passion and customer focus to the business.
- DUTIES AND RESPONSIBILITIES: · Accountability: Enforce the project's QA/QC Policy.
Responsibilities
- Review field reports for quality, consistency, and risk; ensure findings translate into clear corrective/preventive actions; and document performance feedback and escalation through the vendor (not direct employee supervision).
- Trend Analysis: Don't just track individual issues-identify systemic patterns, quantify risk, and drive closure.
- When repeat failures occur (e.g., the same breaker fails across multiple rooms), you lead structured root-cause analysis and corrective/preventive actions (CAPA) to determine whether the driver is supplier defect, installation method, design interpretation, or environmental/operational factors.
- You independently validate readiness criteria and sign the "Readiness Memo" confirming a room/system is physically complete, clean, accessible/serviceable, and correctly documented.
- Additional Support:
- o ADC spec QA/QC and CX for speculative builds, ADC Spec + Tenant Requirements, etc.
- o Develop a standardized reporting metric to keep internal stake holders aware of major CX milestones and progress.
- Don't just track individual issues-identify systemic patterns, quantify risk, and drive closure.
Requirements
- Ability to prioritize and execute tasks in a fast-paced environment
- Ability to check all technical skills for consistency and accuracy
- Up to 20% travel required
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints from various levels of management and the public
- Ability to analyze and solve problems involving several options with limited information.
- Minimum 3-6 years experience creating documents used in creating standards for building, testing, repairs, troubleshooting, and training for data centers or other critical environments.
- Fluent in technical and common office software
- Strong oral and written communication skills
- Exceptional analytical and conceptual thinking skills
- Ability to work flexible hours as needed (facility is secured 24/7).
- Requires a high level of commitment to customer service, whether co-workers or customers
Compensation
- o Annual review of policies and procedures for version control.
Benefits
- Manage and provide day-to-day direction for third-party (contract) Mechanical and Electrical QA Specialists, including tasking, prioritization, coverage planning, and calibration to the Built to Run standard.
Visa & Work Authorization
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
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This listing is sourced directly from Aligned DC's careers page and normalized into a canonical job model.