Roche
Field Engineering Specialist
Seattle · Junior
Sponsorship not specifiedDetected 30 days ago
Customer SupportLeadership
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About the role
- As a Field Engineering Specialist, you will travel and showcase your expertise in technical repair and installation for Roche assigned product lines.
- You will offer valuable service to laboratory customers in your assigned territory.
- The position requires diagnosing and resolving mechanical, hardware, software, and system failures.
Responsibilities
- The role involves routine technical support, on-site service, repair, and installation of Roche products.
- A healthier future drives us to innovate.
- Let's build a healthier future, together.
- You will serve as a customer contact for technical and service-related issues and perform preventative maintenance.
- You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction.
Requirements
- High school diploma and 2 years of technical school or equivalent military training or work experience are required.
- 5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary.
- Alternatively, a Bachelor's degree in a relevant field with 1-2 years of progressive experience will suffice.
- The ability to travel, including overnight travel, is a requirement for this role.
Nice to have
- 8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required.
- Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry.
- This is a field-based role that requires daily travel and up to 60% overnight travel.
- Our ideal candidate would reside in Seattle, Renton or Tacoma.
- Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
- Roche is an equal opportunity employer.
- It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
Compensation
- The expected salary range for this position based on the primary location of Washington is $71,100 and $132,000 of hiring range.
Benefits
- Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
- We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Company info
- The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
- If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
- Roche Support Network is dedicated to providing exceptional support to customers.
Equal opportunity
- equal opportunity employer.
- If you have a disability and need an accommodation in relation to the online
This listing is sourced directly from Roche's careers page and normalized into a canonical job model.