Simon
Representative, Guest Services
San Marcos, TX · Contract
Sponsorship not specifiedDetected 1 day ago
Customer Support
About the role
- Job Location: San Marcos Premium Outlets PRIMARY PURPOSE: This position is responsible for serving as a customer services / information source and sales agent, providing miscellaneous service, as herein defined, to guests and retailers.
- This position is the front line position and Simon's interaction with its guests; consequently, strong sales and customer service skills are essential.
- This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance.
Responsibilities
- Delivers on all Simon Service initiatives and delivers excellent service to guests
- Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programs
- Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives
- Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals
- Maintains confidentiality and follows the code of ethics
Requirements
- 1-2 years of customer service or sales background
- The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times
- Must be at least 18 years of age
- Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests
Skills
- San Marcos Premium Outlets
This listing is sourced directly from Simon's careers page and normalized into a canonical job model.