Alamar Biosciences
Field Service Engineer II
Fremont, California · Mid · Full-time
Sponsorship not specified$120k-$140kDetected 3 days ago
CRMProcess ImprovementCustomer SupportResearchCollaborationProblem SolvingAdaptability
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 160 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do.
- Would you like to make a significant impact in life science research and early disease detection at an expanding company?
- This is a customer facing, hands on role and offers the opportunity to make meaningful impact on the development of our field service team.
Responsibilities
- Proactively collaborate with colleagues to provide comprehensive solutions to customer facing issues
- Create and refine scalable customer support processes which allow for future growth
- Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease.
- As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges.
- Centered upon field engineering within our Customer Support organization, this role will leverage your expertise to deliver exceptional levels of customer service.
Requirements
- Bachelor's degree or equivalent in related field + 2 years of field based experience
- Exceptional ability to communicate across all organizational levels
- Positive "can do" attitude a must
- Adaptable self-motivated person with an attention to detail
- Pragmatic thinker with a clear and effective approach to problem-solving
- Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity
- Strong orientation towards process improvement, adept problem-solving skills, and unwavering commitment to quality
- Desire, ability, and willingness to travel from your home location to customer sites throughout Western US and beyond when needed, with possibility of some global travel
Compensation
- The base salary range for this full-time position is $120,000 - $140,000 + bonus + equity + benefits.
Benefits
- At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients.
- The role has significant opportunity for accelerated learning along with close collaboration with Service Development, Engineering, and R&D teams.
Company info
- Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.
- We are searching for a remote Field Service Engineer II to join a dynamic team of professionals supporting Alamar's automated instrument for high-precision proteomic analysis.
- Initiate and cultivate positive relationships with customers and colleagues
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This listing is sourced directly from Alamar Biosciences's careers page and normalized into a canonical job model.