HighLevel

HighLevel

Design Program Manager

United States

Sponsorship not specified$129k-$159kDetected 14 days ago
Design SystemsContent MarketingCadenceResearchLeadershipCommunication

About the role

  • The right person knows how to add just enough structure to improve quality and coordination while preserving urgency, ownership, and momentum.

Responsibilities

  • Build and run Product Design's core operating cadence, including weekly status, critiques, design reviews, quarterly planning, and decision follow-through.
  • Create lightweight systems that make priorities, milestones, dependencies, risks, and ownership clear across multiple product areas.
  • Establish practical engagement models between Design and Product, Engineering, Research, and Data so teams know when and how to work together.
  • Partner with design systems leaders to strengthen craft rituals, shared standards, and adoption of reusable patterns across product teams.
  • Give design leadership better visibility into capacity, resourcing pressure, delivery risks, and operational bottlenecks as the org grows.
  • Partner with the centralized program management office and Product/Engineering operations while representing the needs of Product Design.
  • Help bridge multiple time zones (PST, EST and IST) and management levels to optimize for visibility of design team work
  • In your first 90 days, you will have built trust with design leadership and key Product, Engineering, Research, and Data partners
  • and improved at least two core rituals such as weekly status, design reviews, critiques, or launch readiness.

Requirements

  • Have 7+ years of experience in design program management, design operations, product operations, technical program management, or a related role supporting product/design/engineering teams.

Nice to have

  • Experience with design systems operations, product launch readiness, or cross-functional planning rituals.
  • Familiarity with AI-enabled workflows for summarizing signals, maintaining operating systems, identifying risks, or making team communication more effective.
  • HighLevel moves quickly.
  • We value ownership, practical judgment, and people who can improve the system while staying close to the work.
  • You will work closely with leaders across Product, Engineering, Research, and Data.
  • The company is an Equal Opportunity Employer.
  • As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information.
  • This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements.

Compensation

  • The salary range for this position is $129000 - $159000 annually.

Company info

  • HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
  • Our people
  • With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
  • Our impact
  • Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
  • Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.
  • We're proud to be a part of that.Learn more about us on our YouTube Channel or Blog Posts
  • HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
  • Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
  • By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
  • With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
  • With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
  • We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide.
  • Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
  • About HighLevel
  • HighLevel is building the platform that helps agencies and small businesses grow: marketing, sales, messaging, automation, payments, reputation, and customer management in one product suite.
  • The product is broad, fast-moving, and used by customers who depend on speed, reliability, and clear workflows every day.
  • The Product Design team is entering a new stage.
  • We are just under 30 people today, spanning product design, research, design systems, and content strategy, with another 12-16 hires expected as the business scales.
  • We have strong momentum and a company-wide bias toward velocity.
  • Now we need a design operating model that can keep pace with that velocity while raising the bar for clarity, craft, coordination, and launch readiness.
  • We are hiring our first Design Program Manager to help build that model.
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