Alkami
Application Support Engineer
US Remote · Full-time
Work authorization required$70k-$89kDetected 3 hours ago
SQLCommunication
Responsibilities
- As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
- We're building a culture where each Alkamist can perform to their highest potential, and we're always on the lookout for the best and brightest minds.
- Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships.
Nice to have
- Alkami is the digital sales and service platform provider for U.S. banks and credit unions.
- Best & Brightest to Work For Nationally
- and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).
- Follow us on Glassdoor and LinkedIn!
- Resolve client issues by analyzing logs, running SQL queries, and reviewing application and file processing behavior.
- Enhance the knowledge base by documenting resolutions and creating troubleshooting procedures.
- Improve client experience by maintaining empathy and professionalism during technical investigations with financial institution clients.
- Participate in on-call rotations by supporting after-hours high-severity production incidents.
Compensation
- As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
- $70,000 - $88,500
Company info
- Alkami has an awesome diverse and inclusive environment.
- We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
- We are not looking for outside recruiting firms to help us in this search.
- Thank you for understanding.
- Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).
Equal opportunity
- The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Visa & Work Authorization
- We cannot offer employment sponsorship at this time.
This listing is sourced directly from Alkami's careers page and normalized into a canonical job model.