Crosby
Member of Technical Staff, IT & Security Operations Lead
New York City · Staff+
Sponsorship not specified$200k-$250kDetected 113 days ago
PythonBashPowerShellCybersecuritySOC OperationsComplianceProcurement
About the role
- This is a hands-on, high-ownership role at a fast-growing Series B company.
- You'll work closely with the founders, engineering, People Ops, and Finance to define how IT operates at Crosby.
- Your work will directly impact employee experience, security posture, and the company's ability to scale efficiently.
Responsibilities
- Own employee IT from end to end: onboarding, offboarding, access management, and day-to-day support.
- Design and operate our endpoint management strategy (laptops, security baselines, patching, encryption).
- Manage identity and access systems (SSO, MFA, role-based access, admin separation).
- Build and run a lightweight helpdesk system with clear intake, prioritization, and SLAs.
- Procure, deploy, and manage hardware inventory and lifecycle (ordering, spares, repairs, replacements).
- Support in-person office IT needs (Wi-Fi, conference rooms, AV, printers as needed).
- Partner with People Ops and Finance on tooling, procurement, and compliance initiatives (e.g., SOC 2).
- Evaluate and manage vendors, MSPs, and external tools as needed.
- Comfortable being the first IT hire and building systems from scratch.
- As Crosby's first dedicated IT & Security Operations Lead, you'll own the systems, processes, and day-to-day operations that keep our team productive, secure, and unblocked.
Requirements
- 5+ years in IT, Systems, Workplace IT, or Security Operations roles.
- Experience supporting fast-growing teams in startup or high-velocity environment
- Hands-on experience with identity systems (Google Workspace or M365, Okta/Entra).
- Experience with endpoint management (Jamf, Intune, Kandji, or similar).
- Familiarity with EDR/AV, device encryption, patch management, and SaaS administration.
- Basic scripting or automation experience (Bash, PowerShell, Python).
Skills
- higher-quality work, delivered faster.
- Help us transform one of society's most important industries.
Compensation
- Pursuant to New York Labor Law Section 194-b, the US Pay Range for this position is listed in the job post.
Benefits
- Medical insurance (multiple plan options through Anthem & Cigna)
- HSA or FSA, depending on your plan choice
- Dental insurance
- Vision insurance
- One Medical membership
- In-office desk setup stipend
Equal opportunity
- Crosby is an equal opportunity employer.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the New York City Fair Chance Act.
- Pursuant to New York Labor Law Section 194-b, the US Pay Range for this position is listed in the job post.
- Final compensation will be determined based on skills, experience, and qualifications.
This listing is sourced directly from Crosby's careers page and normalized into a canonical job model.