Klaviyo
Senior Lead Go-To-Market Architect
San Francisco, CA · Senior
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About the role
- Because of the breadth of this remit, you'll regularly present architecture decisions and AI transformation strategy directly to senior GTM, RevOps, and executive leadership, and need to influence outcomes well above your reporting line.
- You've been the technical decision-maker for a complex, multi-system
- You can translate ambiguous, cross-functional business problems (marketing, sales, CX, revenue operations) into a technical solution and a clear set of tradeoffs, then explain your reasoning to engineers and business stakeholders alike.
Responsibilities
- Own end-to-end GTM systems architecture: Salesforce, marketing automation, sales engagement, data enrichment, and CS/support platforms, ensuring seamless integration and clean, bidirectional data flow across marketing, sales, and customer success.
- Ship AI agents into production, not pilots: build and deploy agentic workflows replacing manual GTM work with intelligent, auditable automation.
- Redesign core GTM processes around AI: lead-to-revenue, opportunity management, renewals/expansion, and support handoffs, evaluating and piloting AI-native tools rather than just administering the existing stack.
- Establish data quality and governance standards that keep GTM data trustworthy at scale, and build the reporting infrastructure that leadership relies on to make decisions.
- Serve as the go-to domain expert and trusted advisor to Marketing, Sales, RevOps, CX, and senior/executive leadership translating complex architectural and AI tradeoffs into language that drives decisions in the room, not just documentation after the fact.
- Mentor engineers and GTM Systems teammates on system design, AI-native workflow design, and technical tradeoff thinking.
Requirements
- Hands-on experience with LLM/agent frameworks (LangChain, CrewAI, LlamaIndex, Agentforce, or similar) and deploying them into production environments.
- You have a track record of raising the bar for a team's engineering practice through code review, GitHub-based workflows, and technical mentorship, even when you're the most senior technical voice in the room.
- Familiarity with vector databases and RAG patterns for grounding AI agents in GTM and CRM knowledge.
Compensation
- Our salary range reflects the cost of labor across various U.S. geographic markets.
Company info
- Our GTM Systems team sits at the center of Klaviyo's GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success.
- We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow.
- As we scale, we're rebuilding the marketing, sales, and CX stack around agentic AI as the operating model, not a bolt-on experiment.
- Experience at a high-growth software company supporting marketing, sales, and CX systems together not just a single function.
Visa & Work Authorization
- We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability
This listing is sourced directly from Klaviyo's careers page and normalized into a canonical job model.