Parachutehome

Parachutehome

Fulfillment Operations Specialist

Allentown, PA

Sponsorship not specified$30k-$36kDetected 16 days ago
RESTSupply ChainLogisticsResearchCollaborationProblem Solving

About the role

  • The position also involves managing chargebacks, resolving EDI orders, collaborating with IT, and working closely with warehouse and transportation teams to ensure seamless operations.
  • Travel to the Allentown DC is expected up to 60% of the time.
  • Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

Responsibilities

  • Lead execution of B2B customer orders to ensure on-time and in-full deliveries from inventory receipt through delivery to customer distribution centers
  • Review and correct EDI errors for Partnership shipments and provide support for the set up and maintenance of EDI integrations with retailers, ensuring the accuracy of data transmission.
  • Own order exception management, including delivery failures, short ships, and cancellations across omnichannels.
  • Track and submit lost package claims and support carrier issue resolution
  • Support LTL/TL quoting and coordination for bulk and wholesale shipments
  • Maintain B2B order status trackers and reporting to support operational visibility with Sales and Customer Retail teams
  • Proven ability to work cross-functionally with both internal and external partners.
  • Knowledge of B2B, wholesale, and e-commerce platforms (Partners Online, Amazon 3P...etc)
  • Support beyond your paycheck

Requirements

  • Strong experience in order fulfillment, logistics, or supply chain roles
  • Ability to work under pressure and dealing with conflict
  • Travel to our Allentown, PA distribution center is required up to 60% of the time

Nice to have

  • Experience in wholesale, or logistics operations preferred

Compensation

  • Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
  • The estimated pay range for this role is $30 - $36 / hour.

Benefits

  • Comprehensive medical, dental, vision, and disability coverage
  • One Medical (full health), Kindbody (fertility health), and Talkspace (mental health) memberships for modern, easy access to care
  • Up to 10 weeks of paid parental leave for growing families
  • Open & flexible PTO - take the time you need, when you need it
  • Monthly work-from-home stipend
  • Monthly cell phone reimbursement

Company info

  • Our belief is that when we take care of our home, it takes care of us. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That's why they say there's no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into so much more.
  • Parachute was certified as a great place to work! Check us out here
  • Our Commitment to You
  • We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication and building a DE&I enrichment and training program.
  • Our belief is that when we take care of our home, it takes care of us.
  • Home is an extension of the self.
  • It offers a sense of belonging and welcomes all with ease and warmth.
  • It's where we recharge, wash off the day and rest up for tomorrow.
  • Home is the most comforting word there is.
  • That's why they say there's no place like it.
  • The unmistakable feeling of home is what inspired us to create Parachute.
  • To responsibly make essential, lasting items that transform a house into so much more.
  • Parachute was certified as a great place to work!
  • Check us out here
Apply directly at Parachutehome →Create a free account for alerts like thisView Parachutehome immigration profile

This listing is sourced directly from Parachutehome's careers page and normalized into a canonical job model.