Markel
Premium Audit Representative
Richmond, VA · Full-time
No sponsorshipDetected 14 days ago
Outbound SalesExcelAuditingCustomer SupportCommunicationMicrosoft Office
About the role
- If you're looking for a place where you can make a meaningful difference, you've found it.
- The Premium Audit Representative conducts telephone calls to policyholders and audit vendor to assist them in returning or completing their assigned audits, as well as notifying them of their deadline.
- Representatives will be responsible for assisting Premium Audit Specialists and our Customer Service Department to assure the audits are returned with information that meets company standards and timeframes.
Responsibilities
- Accurately document all contacts and activities within internal systems
- In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
Requirements
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- US Work Authorization required.
Nice to have
- Complete outbound calls and email correspondence with policyholders in a timely manner regarding audit completion and general inquiries
- Communicate written and verbal information clearly, efficiently, and appropriately
- Assist Customer Service Representatives (CSRs) with general questions related to audit documentation requirements
- Approve audit deadline extensions in accordance with department guidelines
- Perform basic policy audits after successful completion of required training and assigned duties
- At least one year of experience in an auditing, review, or checks‑and‑balances function
- High school diploma required, bachelor's degree preferred
- Experience working in the insurance industry preferred.
Benefits
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Company info
- Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
- We're all about people | We win together | We strive for better
- We enjoy the everyday | We think further
- What's in it for you:
- Are you ready to play your part?
- Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
- Caution: Employment scams
- Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information.
- Frequently, the scammer will reach out to individuals who have posted their resume online.
- These "job offers" include convincing offer letters and frequently ask for confidential personal information.
Equal opportunity
- equal opportunity employer.
- Should you require any accommodation through the
Visa & Work Authorization
- US Work Authorization
This listing is sourced directly from Markel's careers page and normalized into a canonical job model.