CG Life

CG Life

Integrated Delivery Manager (Pharma)

United States

Sponsorship not specified$80k-$110kDetected 11 hours ago
Project ManagementAgileJiraConfluenceAccount ManagementNegotiationForecastingProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringAdaptabilityCertified ScrumMaster

About the role

  • This role requires Eastern Time working hours, which are typically, 9am-5pm ET.

Responsibilities

  • Oversee the end-to-end delivery of products, services, and creative assets, including solution design, implementation, testing, and ongoing support, ensuring quality and timely delivery of digital assets.
  • Act as an advocate for a team of professionals, providing leadership, guidance, coaching, and general support to ensure performance and professional development.
  • Set clear goals and expectations for the team and provide ongoing coaching and feedback to support their continued work per company and client expectations.
  • Lead Daily Team Stand-ups, including record keeping and facilitation of issue resolutions.
  • Engage with internal and external stakeholders, including executives, partners, and vendors, to communicate project statuses, escalate issues, and solicit feedback to inform decision-making and drive continued alignment between teams.
  • Build and maintain strong relationships with clients, acting as the primary point of contact for products, services and creative asset delivery by understanding their needs and ensuring their satisfaction with our services and digital assets.
  • Serve as the escalation point for complex delivery issues, providing guidance and support for clients as needed.
  • Operate and maintain client partner agency-facing Service Desks.
  • Manage documentation, including knowledge infrastructure related to processes, products, and workflows, updating with regularity to reflect current best practices and established procedures.
  • In partnership with Project Director and Account Lead,

Requirements

  • Solid understanding of program management principles and methodologies, with experience in Agile and Waterfall project management methodologies.
  • Proficiency in project management tools and software, such as Atlassian (Jira, Confluence, Trello, etc.), Adobe Workfront, Smartsheets, Workamajig, and/or other task management programs.
  • Coordinate with internal teams and external partners and/or vendors to ensure the availability of required resources for product or service delivery.

Nice to have

  • Bachelor's degree in marketing, communication, or related field.
  • Relevant certifications such as PMP (Project Management Professional) or CSM (certified ScrumMaster) are a plus.
  • Proven experience (at least 5 years) in managed delivery or product management roles, preferably in the digital marketing industry.
  • Experience with Agile/Scrum methodologies and tools (including SCRUM certifications) is a plus.

Skills

  • Strong background with Adobe Experience Platform.
  • Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and adapting to changing requirements and deadlines.
  • Reports To: Manager, Technical Services Delivery and dotted line to Project Director

Compensation

  • Each employee has an annual budget to allocate to professional development opportunities.
  • As required by law in this state, the estimated salary range for this position is $80,000 - $110,000 USD and represents our good faith estimate as to what our ideal candidates are likely to expect.

Benefits

  • Medical, Dental & Vision Insurance.
  • 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
  • Parental Leave.
  • Generous paid time off for parents to bond with their newest addition
  • And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!
  • We are proud to offer a comprehensive benefits package to all of our employees:
  • This position is eligible to participate in a discretionary bonus program, subject to the rules governing the plan.
  • CG Life offers a variety of benefits, including health benefits, 401K retirement with a generous company match and immediate vesting, and flexible time off.
  • Manage finance and project health reviews, including burn reports and delivery risk assessments.

Company info

  • At CG Life, we recognize that attracting the best talent is key to our strategy and success as a company.
  • As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.
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This listing is sourced directly from CG Life's careers page and normalized into a canonical job model.