Smyrna Ready Mix, LLC
Dispatcher – Central Dispatch
Atlanta, GA, US
Sponsorship not specifiedDetected 42 days ago
LogisticsCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office
About the role
- About the Opportunity Are you energized by fast-paced environments where every decision impacts customer satisfaction and team success?
- If you're ready to grow your career in a role where your attention to detail, communication skills, and commitment to customer service truly matter, SRM Concrete wants you on our team.
- Master multitasking: Juggle multiple orders, schedules, and priorities-coordinating with plant managers, drivers, and sales teams to guarantee timely and accurate concrete deliveries.
Responsibilities
- Monitor performance metrics, identify opportunities for improvement, and help implement solutions that keep our operations running smoothly.
- Manage customer inquiries, address delivery or quality issues, and turn problems into opportunities to exceed expectations.
- We support each other, recognize a job well done, and believe in doing what's right-on the job and in the community.
- At SRM Concrete, you're more than a dispatcher-you're a valued team member helping to build America's future.
- If you're ready to say "YES" to new opportunities and deliver service that sets the standard in our industry, apply today and join the SRM family!
Nice to have
- Participate in team meetings, share insights, and contribute to strategic planning and process enhancements.
- What Sets You Apart Proven ability to multitask and thrive in a fast-paced, customer-focused environment.
- Passion for delivering outstanding customer service in every interaction.
- Strong communication and interpersonal skills
- Leadership experience and a collaborative, team-first mindset.
- Quick to learn new systems and technology
- proficiency with Microsoft Office and dispatch/logistics software is a plus.
- Analytical thinker who embraces challenges and seeks continuous improvement.
Compensation
- Competitive Pay: Competitive salary and advancement opportunities.
Benefits
- Low-cost medical, dental, vision, STD, LTD, and life insurance; paid holidays; PTO/vacation; 401k with $100 weekly match; family days; and more!
Company info
- Uphold all safety regulations and company policies, creating a safe and positive work environment for everyone.
- Be part of a rapidly expanding company with real opportunities to grow your career.
- Play a pivotal role in ensuring our customers' success and our company's reputation for service.
- We value hard work, respect, and teamwork.
- You'll find a straightforward, dependable environment where every team member matters.
- Build strong relationships with customers, suppliers, and SRM team members to ensure seamless communication and support.
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