Deepl
Renewal Success Manager
Austin
Sponsorship not specifiedDetected 8 days ago
ProcurementCustomer SuccessResearchCommunicationCollaboration
About the role
- To achieve this, we need talented people like you to join our journey.
- If you're ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.
- WHAT SETS US APART What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive.
Responsibilities
- Design pricing models and multi-year agreement that reward adoption and pave the way for future expansion.
- Partner closely with Customer Success Managers, Account Executives and wider Go to Market organization to ensure alignment on the customer journey.
- Maintain forecast accuracy for your region ensuring that "on-time" isn't just a goal-it's the standard.
- Work with our Global Systems Integrators (GSIs) and Partners to ensure our renewal strategy aligns with the customer's broader digital transformation.
- DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems.
- Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact.
Compensation
- 30 days of annual leave: we value your peace of mind.
Benefits
- just as our team spans the globe, so does our benefits package.
- 30 days of annual leave: we value your peace of mind.
- With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
- Strategically lead the renewals process for some of our most critical and most complex customer engagements aligning customer health and usage with our pricing models and growth oriented contracts.
- Fluent in English (French / Spanish or Portuguese would be a bonus)
Company info
- being part of DeepL means joining a team dedicated to innovation, growth, and well-being.
- Discover more about life at DeepL onLinkedIn https://www.linkedin.com/company/deepl/,Instagram https://www.instagram.com/deepl_official/, and our Blog https://www.deepl.com/en/blog.
- As we scale and mature as an organization, we want to ensure that we don't just renew contracts but that we solidify partnerships with our customers.
- As a Renewal Success Manager at DeepL, you will be the commercial architect managing the most critical phase of the customer lifecycle, ensuring that the value realized by our customers translates into long-term commercial commitment.
- as a language-focused company, we value the importance of clear, honest communication.
- We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
- Virtual Shares
- An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.
- we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally.
- A commercial mindset and ability to tell a compelling value narrative for our customers.
- Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.
- Founded in 2017 by CEO Jaroslaw "Jarek" Kutylowski, DeepL now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.
- This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.
- You are welcome at DeepL for who you are - we appreciate authenticity here.
This listing is sourced directly from Deepl's careers page and normalized into a canonical job model.